Billing and Plans

Stashii offers Free, Starter, Pro, and Business plans. Each plan determines your workspace's storage, feature limits, and access to advanced tools. Limits apply per workspace, shared across all members.

Available Plans

|------|---------|--------|---------|

| Starter | $12/mo | $99/yr ($8/mo) | 150 GB |

| Pro | $25/mo | $199/yr ($17/mo) | 500 GB |

| Business | $49/mo | $399/yr ($33/mo) | 2 TB |

Annual billing saves roughly two months compared to monthly. Billing is handled at the workspace level, and workspace Admins manage the plan and payment for everyone.

Each plan includes one member seat by default. Need seats for your whole team? Contact us to add seats to your workspace.

Feature Limits by Plan

|---------|------|---------|-----|--------|

| Video upload size | 2 GB | 5 GB | 10 GB | Unlimited |

| Audio upload size | 2 GB | 5 GB | 10 GB | Unlimited |

| Image upload size | 50 MB | 50 MB | 50 MB | 50 MB |

| Document upload size | 50 MB | 50 MB | 50 MB | 50 MB |

View Your Current Plan

Open Settings > Billing (Web) or Settings > Account (Mobile). You will see your active plan, billing interval, next renewal date, and trial status if you are on a trial.

Upgrade or Change Your Plan

Open Settings > Billing (Web) or Settings > Account > Manage subscription (Mobile).
Choose Upgrade or Change Plan and select the plan you want.
Complete payment in the Stripe billing portal.

Upgrades take effect immediately. You are charged the prorated difference for the rest of your billing cycle.

Downgrade Your Plan

Open the billing portal (Settings > Billing on Web, Settings > Account > Manage subscription on Mobile).
Select a lower plan.
The downgrade takes effect at the end of your current billing period.

After downgrading, existing content is preserved but you may lose access to features that exceed your new plan's limits (for example, extra Spaces or collections become read-only until you reduce them).

Cancel Your Subscription

Open the billing portal.
Choose Cancel Subscription.
Confirm.

After cancellation:

Your paid plan stays active until the end of the current billing period.
No further charges are applied.
Your workspace reverts to the Free plan when the period ends.
All existing content is preserved.

Free Trial

New workspaces get a 14-day Pro trial with no credit card required, once per workspace. During the trial you can store up to 25 GB. Add a card to unlock the full 500 GB that comes with Pro.

When the trial ends without a subscription:

Your workspace reverts to the Free plan.
Existing content is preserved.
You can upgrade at any time to restore full access.

Manage Payment Details

From the billing portal you can:

Update your credit card or payment method
Change your billing address
Switch between monthly and annual billing
View invoice history

Refunds

For billing issues or charge disputes, contact support directly. The AI assistant will connect you with the billing team for refund requests.